our
process

For over half a century, OSCO|turnerboone has been a trusted partner for clients in the government, corporate, healthcare, education, and hospitality sectors.

We are proud to be a Preferred Haworth furniture dealer servicing North Alabama and beyond. In addition, we offer many other exceptional furniture brands, tailoring our product solutions to fit our clients’ specific needs.

Our Secret Sauce

We are proud of our lean operational model. We are constantly evaluating best practices in all aspects of our day-to-day processes. The furniture industry is constantly changing; technology is changing, workplaces are changing. We continually implement the latest cutting edge ordering and management technology and we have the talent and the service model to face these challenges head-on.

Understand

  • Interview key stakeholders

  • Observational site tours

  • Programming

Develop

  • Recommend specifications

  • Choose finishes

  • Adjust specifications

  • C.O.M. reserved

  • Schedule lead times

  • Site conditions

  • Electrical hold-to

Client Approval & Place Order

  • Approve and place order

  • Client sign-off on all specifications

  • Terms and conditions, purchase order

  • Create client project tracker with acknowledgments

Product Manufacturing

  • Project manager involvement

  • Construction progress, site progress

  • Project manager expedites, receives, inventories product, and reports damage

  • Storing as required until delivery

  • File freight claims

  • Site verifications, critical dimensions, electrical, job site prep

Delivery & Installation

  • Certified assembly and installation of product on the job site

  • On-site project management

  • Client walk-through & punch

  • Punch delivery & resolution

Day 2 & Beyond

  • Product orientation

  • Warranty issues

  • Moves, adds, and changes

Don’t just take it from us

Let us show you how we help our customers revitalize their workspace

OSCO|turnerboone has more heart and soul than any other dealer I've worked with. They were on my job site rain or shine, at all hours of the day, to make sure my furniture was delivered and installed on time.”

Confidential Client

My account manager was a pleasure to work with. She provided guidance and expertise at every step. She was able to save us a considerable amount of money by finding alternate product solutions that worked with our design.”

Confidential Client

When construction was delayed, my project manager acted quickly to communicate options and redirect deliveries. The entire delivery and installation process was seamless, OSCO|turnerboone worked with all of the trades on site to accommodate fluctuating schedules and be as efficient as possible.”

Confidential Client